Repairs and Pricing

(we accept all major credit cards and company purchase orders upon approval)

Staefa Net Controllers:

Repair of customer provided controller: $1,250.00
Purchase MetCon refurbished controller (no core):  $1,750.00

Staefa Net controllers include the following systems: NCRE, NCRE/A, NCREL/A, NCRS, MS1800, MS2000, System Two, System One (Horizon)

We can accommodate nearly all firmware & software version


Smart2, Smart2 Plus, SMVU Application Controllers:

Repair of customer provided controller: $480.00
Purchase MetCon refurbished controller (no core):  $580.00

We can accommodate nearly all firmware version.
(add $100 for units with onboard differential pressure transmitters)


Smart2 Service Tool:

Repair of customer provided tool: $600.00
Purchase MetCon refurbished tool (no core):  Call for Pricing


Peripheral Devices:

Call for Pricing

SM2-SVP Velocity Sensor
RS-1000…1111 Room Sensors
Wiring Base and Cover
FK-T1 Duct Temperature Sensor
FK-T30 Duct Temperature Sensor
T1 and T30 Immersion Temperature Sensors
T-30 Sensor, element only, 2″ leads
Range Modules
E-P Transducers
VAV Damper Actuators
New T30 & T1 compatible sensors in Duct, Room, Immersion, etc. housings.

Loaner controllers with various firmware/software versions are usually available for your use while your controller is being repaired.

We can also preprogram Smart2 controllers with application specific parameters and address when information is provided at no additional charge. Call for details.

To initiate a repair please contact Keith Metzger via telephone at (503) 720-0895 or e-mail at

Ship controllers to be repaired to:

MetCon, LLC
Attn: Keith Metzger (503) 720-0895
38954 Proctor Blvd.
Suite 323
Sandy, OR 97055

We also request that you obtain a Staefa Controller Repair Form from the Product Info & Downloads page and return a filled out copy with each controller.

Repairs are guaranteed for 1 year from the date of repair for the original reported problem. We assume no responsibility for losses due to any malfunction or failure. All shipments will be returned to customer uninsured, at owner’s risk, unless shipping insurance is requested in writing. When shipment is insured, it will be insured for the value of the repaired circuit board as listed in the pricing section above. In the event of an insured loss we will reimburse customer the insured amount. Shipping and insurance costs will be added to invoices. All invoices are due upon receipt unless other payment terms have been arranged.